Get Support
Looking for quick, friendly customer service? We've got it.
- Use our wiki guide for even faster answers!
- Support tickets (open a ticket) are responded to in an average of one half hour.
- Customer service agents are friendly and knowledgeable.
- Our cancellation system is fully automated.
Support Tickets
You may find our official support center at support.darkstarllc.com. This is the best and only official way to contact a DarkStar representitive. Typical response times are 15-90 minutes, and can vary depending on business hours. Community support is available via the other mediums below, but not guaranteed.
- Cancellations:
- DarkStar uses an automated cancellation system. To cancel, simply go to submit a ticket in our support suite, and choose Cancellations. Follow on-screen instructions.
- Network Status:
- All systems are operating normally.
Phone Number / via E-Mail
+1 (877) 677-9014 or support at darkstarllc.com.
DarkStar operates a 24/7 customer service phone number that users can call to receive information on how to gain additional assistance from our company. Please note that this phone number does not reach a human, however, is here in case you forgot how to contact our support team otherwise. Furthermore, you can also send an e-mail at any time to the address above to receive help.
Help Wiki
DarkStar offers lots of useful guides on our official help wiki. When dealing with anything related to a DarkStar service, including Ventrilo, TeamSpeak, and Game Servers, please check The DarkStar WIKI first before opening a support ticket.
