Terms of Service - No Bull!
DarkStar's 45-day money-back guarantee is simple.
Our 45-day trial period and 45-day money-back guarantee is simple. If there is a problem with our service in the first 45-days of becoming a new customer, and we are unable to resolve it for you in the first five business days of the problem being called to our attention via a support ticket, you get a full refund. Accounts within the first 45-days will only be honored a refund if the above criteria is met.
How do I cancel my account?
- Submit a ticket to http://support.darkstarllc.com at least 1 day prior to your service renewing to ensure your account is not charged for another billing cycle.
- Accounts not canceled prior to renewal date will not be offered a refund.
- Accounts that are past-due cannot be canceled until the account balance is at $0.00.
- Customer will be required to verify their identity by providing the last 4 digits of their credit card or last PayPal Transaction ID. Accounts will not be canceled until verification is completed.
DarkStar runs a subscription-based service that renews automatically.
All DarkStar services are subscription-based, and renew automatically unless the customer submits a support ticket via http://support.darkstarllc.com requesting cancellation at least 1 day prior to the service renewal.
PayPal subscription cancellations do not cancel service with our company.
Cancelling a PayPal subscription does not cancel service with our company. Please ensure you submit a support ticket to http://support.darkstarllc.com at least 1 day prior to your subscription renewal date. We have no way of knowing otherwise that you wished to cancel.
Distributed Denial of Service Attacks
If your server suffers a DDoS attack (that is linked to your account), your account will be removed without refund and with no warning.
Software Compliance and Copyright Notices
INTELLECTUAL PROPERTY NOTICE "AAHONOR" and "Pragmatic Honor Provider" and their corresponding logos are copyrighted and/or trademarked by Pragmatic Solutions, Inc. "America's Army", "Honor", and "America's Army Honor" and their corresponding logos are copyrighted and/or trademarked by the Department of the Army. Logos and/or marks may not be used without expressed written permission from Pragmatic Solutions, Inc. or the Department of the Army respectively.
